Domestic shipping:

We aim to provide a convenient and efficient shipping experience for our customers. Please review the following details regarding our shipping policy:

  1. Shipping Charges: We charge a flat fee of 200 INR for all courier shipments within India. This fee covers the cost of packaging, handling, and delivery of your order to your specified address.
  2. Delivery Time: Once your order is confirmed and payment is received, we will process and ship your items within 14-21 days from our warehouse. The estimated delivery time will depend on your location and the courier partner's service in your area. Please note that unexpected delays may occur due to unforeseen circumstances beyond our control.
  3. Maximum and minimum shipping timeline: We take a minimum of 14 days and a maximum of 28 days to ship out orders.
  4. Tracking Information: Once your order has been dispatched, we will provide you with a tracking number and the courier partner's website link to track the progress of your shipment. You can use this information to monitor the status and estimated delivery date of your package.
  5. Delivery Address: Please ensure that you provide accurate and complete delivery information during the checkout process. We will not be responsible for any delays or non-delivery due to incorrect or incomplete address details provided by the customer.
  6. Delivery Attempts: Our courier partner will make multiple delivery attempts to ensure successful delivery of your package. If you are unavailable at the provided address during the delivery attempts, please contact the courier company directly to arrange an alternative delivery time or pickup from their facility.
  7. Non-Serviceable Areas: In some cases, our courier partners may not offer delivery services to certain remote or inaccessible areas. If your delivery address falls within such an area, we will contact you to make alternate arrangements.

International Shipping: 

For deliveries outside India, the charges will be based on the weight and volume of the product and the country of delivery. Shipping charges for other countries will be provided by our team on inquiry.

Maximum and minimum shipping timeline: We take a minimum of 14 days and a maximum of 28 days to ship out orders. Once shipped the shipment takes 4-6 working days to get delivered.

Please note we offer international shipping using the DDU (Delivered Duty Unpaid) basis. Here's an explanation of how DDU shipping works:

  1. What is DDU Shipping? DDU shipping means that we, as the seller, are responsible for delivering the package to your specified international destination. However, you, as the buyer, are responsible for any applicable duties, taxes, customs fees, or other charges imposed by your country's customs authorities.
  2. Delivery and Responsibility: We will arrange transportation and ensure that your package is delivered to the destination country. Once the package arrives, you will assume responsibility for customs clearance and paying any import-related fees. It is important to understand and comply with your country's customs policies to facilitate a smooth clearance process.
  3. Import Duties and Taxes: Upon arrival in your country, customs authorities may assess import duties, taxes, and other charges based on the value of the goods and the relevant customs regulations. These charges are determined by your country's customs policies and are separate from the shipping charges you paid at checkout.
  4. Customs Clearance: As the buyer, you will be responsible for providing the necessary information and documentation required for customs clearance. This may include completing customs forms, providing identification, and paying any applicable fees or deposits. It is recommended to stay informed about your country's customs requirements to ensure a successful clearance process.
  5. Communication and Assistance: Should you have any questions or encounter issues during the customs clearance process, it is important to reach out to your country's customs authorities or consult a customs broker for guidance and support. They will provide the necessary information and assist you in navigating the customs procedures.
  6. Additional Charges and Delays: Please be aware that customs clearance processes can vary from country to country, and there may be delays in the delivery of your package due to customs inspections or other regulatory procedures. Additionally, you should anticipate the possibility of incurring additional charges beyond the initial purchase price, such as import duties, taxes, or customs handling fees.

We strive to provide a seamless international shipping experience, and we will do our best to assist you throughout the process. However, it is important to understand and comply with your country's customs regulations to ensure a smooth and successful delivery.

If you have any further questions or need additional information regarding our DDU shipping, please do not hesitate to contact our customer support team. We are here to help you.